Privacy Notice
Last updated: 27 October 2026
This notice explains how MasteryPath uses personal data when you contact us, become a customer, or sign in to the portal at app.masterypath.co.uk.
Students' data is the centre's
If you are a student or parent, your tuition centre decides how your data is used and is responsible for it. MasteryPath processes it only on the centre's behalf, under a written agreement (the Data Processing Schedule in our Terms). Please contact your centre with any questions or requests. We will help the centre answer them.
What we collect and why
| Data | Why | Lawful basis |
|---|---|---|
| Name, email, centre name and messages from people who contact us | To reply and to talk about the Service | Legitimate interests |
| Centre contacts' names, emails, billing details | To set up the account, invoice and support the centre | Contract |
| Staff login emails, roles and sign-in records | To let staff sign in and keep accounts secure | Contract; legitimate interests (security) |
| Basic technical logs (IP address, browser, time) | To keep the portal secure and working | Legitimate interests |
We do not sell personal data, and we do not use advertising or tracking cookies. The portal only sets the cookies it needs to keep you signed in and to remember which centre you are working in.
Who we share it with
Only the providers that run the Service: Supabase (database and sign-in, London), Vercel (website hosting) and Resend (sign-in and invitation emails). Backups are kept on MasteryPath's own computer in the UK. Some providers are US companies; where data may leave the UK, we use the safeguards UK law requires. We may also share data where the law requires it.
How long we keep it
- Enquiries: up to 2 years after our last contact, unless you become a customer.
- Customer and billing records: 6 years after the account ends, for tax and accounting.
- Staff logins: deleted when removed by the centre, or when the centre's account ends.
Your rights
You can ask to see, correct or delete your data, or object to how we use it. Email hello@masterypath.co.uk. If you are unhappy with our reply, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
We will post any changes on this page and, for customers, tell you by email.